I share your frustrations. As an accredited provider with them for the last 12 years very little has improved while the customer service has deteriorated. I finally received my external verification visit one year after the training took place.
The struggle is real.
Unfortunately, the leadership of the ETDP Seta are not being held accountable. Do…[Read more]
If you are a freelancer wishing to access Contact Centre training work in the future from my law firm client, kindly contact me urgently: firstname.lastname@example.org
Please note you must be registered as a constituent assessor and or moderator with the Services SETA.