Skills Development Providers (SDPs) & Training Providers


Non-payment: SETAs

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  • #36908
    Anonymous

    Please assist: what is the best way for a provider that has not been paid by the SETA for months (learnerships) to take this matter up and resolve it? Does anyone else experience the same problem?

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    #36958
    sylvia hammond
    Keymaster

    Hi Carin,  have you considered contacting APPETD for assistance?

    #36957
    Arrie Venter
    Participant

    Hi Carin

    You are now trying to take on the UNTOUCHABLES!!!!! The SETA’s can do what they want and where they want!!! i am going to the Public Protector with my problems.

    Hope you can sort it out!!!

    #36956
    sylvia hammond
    Keymaster

    Hi Arrie – have you seen the posting in the APPETD group on the Promotion of Administrative Justice Act?

    Click to access APPETD legal committee advice

    #36955

    Hi Carin,

    I have quite a lot of experience in this regard.

    I usually contact the ETQA manager directly – and together we follow the paper trail.  In my experience it is usually either an administrative assistant that did not do his/her bit, the fact that they are mostly not at their desks doing what they are paid to do, on a course (they are forever attending courses) – and then the invoice is lying in an in-basket somewhere or has not been signed off.  In some instances – we have found that it had nothing to do with the SETA – but rather the accounting/auditing firm (the financial function is usually contracted out) – that is at fault and not the SETA.

    My advice – follow the paper trail – and determine exactly where/who the problem is.  I usually get paid then.

    Regards

    Cecile

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