Concerned Providers Interest Group – QCTO/SAQA/SETA/DHET


QCTO Letter of Intent

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    • #76264
      Janelle Gravett
      Participant

      Morning All. We are applying for an Extension of Scope for one of our clients and when following up with QCTO in regard to the LOI and why its taking so long we received the following information:

      “The QCTO is embarking on developing an online system that will be used in submitting all applications. The Accreditation team is requested not to send any recommendation letters from July 2020 until further notice. As the QCTO is still working in how the online system can generate all the captured application letters to the applicants.

      We understand the inconvenience however the process has to take place in assisting the smooth running of the system.”

      Is anyone else aware of this or has anyone had a similar notification? Especially “The Accreditation team is requested not to send any recommendation letters from July 2020 until further notice.”


      @LynelFarrell
      and @SylviaHammond – have you heard anything about this?

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    • #76266
      sylvia hammond
      Keymaster

      Hi Janelle,
      Thanks for posting this question.

      No I have not seen that as an official QCTO announcement, nor heard informally.

      Who is – or what is meant by – “the accreditation team”?

      And this says “from July”. We are near the end of September!

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    • #76267
      Janelle Gravett
      Participant

      Morning Sylvia. Not sure who the Accreditation Team is! No names given! And yes we are in Sept and submitted our LOI in Aug so its interesting that we now get this email response to our follow up enquiries. QCTO states they process the LOI in 21 days! We have been following up every 21 days and this is the first we have heard about this situation! Would be very grateful if anyone could shed some light on this as we have quite a large EOS we are completing for a client!
      I’ve also checked the QCTO website and there is no mention of this on the site.

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    • #76270
      Andrea Mammes
      Participant

      Hi,
      I sent LOI through on the 24th of August, and again on the 8th of September.
      I have 2 more clients.
      Eish

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    • #76271
      Janelle Gravett
      Participant

      Hi Andrea – please let us know what they respond to you with! I be interested to see if its the same as ours! thanks Janelle

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    • #76272
      Petunia Makome
      Participant

      Hello Janelle,

      I received the same feedback yesterday morning from Sivu (the lady that assisted me the last time)

      I guess we will have to wait until the new system is up and running.

      Dankie.

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    • #76273
      sylvia hammond
      Keymaster

      Thanks Andrea and Petunia for your responses.

      I have now re-read the response a few times now.

      The way I understand it, the QCTO are simply assuming that there is a team in your organisation submitting the request – I think.

      Then the wording of:
      “…not to send any recommendation letters from July 2020 until further notice. As the QCTO is still working in how the online system can generate all the captured application letters to the applicants.”

      “still working” seems to indicate that this started some time ago – before July.
      “…on how the online system can generate all the captured application letters to the applicants”.

      This appears to be a software issue.

      Generally, one does not stop the world to get off- while planning software systems.

      The procedures are analysed, the proposed systems are planned, and developed, and tested, and then implemented.

      All existing systems continue while this is going on.

      I will distribute to all – maybe one of our members can shed light on exactly what the QCTO are doing/not doing.

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    • #76274
      sylvia hammond
      Keymaster

      Hi Janelle,
      I shared to all members, and posted to Twitter and LinkedIn. I am sure someone will have the answer and clarification.

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    • #76276
      Masilo Piet Mangena
      Participant

      Hi Team

      Receive below email also

      Dear Sir

      We are currently not sending referrals for applications sent from July up until now, QCTO is currently busy with a new system for applications/Referrals.

      Regards

      Precious Twala

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    • #76277
      Lynel Farrell
      Keymaster

      I will attempt from my side to get some clarification. I am not aware of all letters of intent that got halted since July 2020. We started some of the online applications last month (August) and so far so good – up and running.

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    • #76278
      Masilo Piet Mangena
      Participant

      Hi Team

      People received letter of intent from QCTO with today’s date.

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    • #76279
      sylvia hammond
      Keymaster

      Thanks Masilo, we are trying from a few different routes to get some clarification. Will post as soon as we have info.

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    • #76280
      Carron Dewa
      Participant

      Good day. the online system is running. below is the link.

      https://forms.office.com/FormsPro/Pages/ResponsePage.aspx?id=WYKvGtx_dkOLCRj6eXre7cQfdpB9YCFAsVRDtPf78FpUMUdXRFEyOVZVMThONUdNVEY0UU44VDFXNi4u

      or you can go on the website then go to services and choose accreditation and scroll down there is a block on the left side, click on Accreditation application online form and then click on Accreditation Online Application Form for OQSF, it will direct you to the process where you choose what you want to apply for. This is my first attempt, I hope it will be successful and I hope it will help too.

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    • #76281
      SHANE BATOHI
      Participant

      Hi All,

      No one seems to reply from QCTO – this has been going on for an entire month.

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    • #76282
      SHANE BATOHI
      Participant

      Does anyone have an email address or contact number for someone at QCTO?

      Thanks

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    • #76283
      Carron Dewa
      Participant

      I got hold of someone on this number 012 003 5618, their direct line. I was asking about the online application. I hope they can assist you

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    • #76286
      Janelle Gravett
      Participant

      Thank you @SylviaHammond and @LynelFarrell! Appreciate your assistance.

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