Concerned Providers Interest Group – QCTO/SAQA/SETA/DHET


DHET responds to concerns raised by JC1 for Accredited Providers!

This topic contains 13 replies, has 3 voices, and was last updated by  Lynel Farrell 4 months, 1 week ago.

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  • #66233

    Lynel Farrell
    Participant

    The concerns sent through to the DHET regarding Accredited Training Providers applying for registration, have been acknowledged today in writing by the new DHET Private Colleges Registrar. A meeting will be scheduled to address concerns raised. We will keep those whom are interested informed of the progress and solutions! A big thank you to Accredited Providers whom have supported us thus far!

    We will continue to support accredited providers with the application to register with the DHET. Should you have any further complaints or concerns that you would like to share with us, please don’t hesitate to email this to me. Email address is: Lynel.farrell@gmail.com

    We only have a short period to compile additional concerns, before we attend this crucial meeting with the DHET.

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  • #66237

    Nigel Shipston
    Participant

    Hey Lynel, indeed and at last! It has always been our intention to improve access to committed training providers to the DHET Registration process. Having dealt with hundreds of applications, we have been exposed to a number of obstacles which need to be brought in line with the training provider environment and circumstances. Any other issues can be referred to us for inclusion in the agenda of the DHET meeting. Nigel@jc1-2016.com

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  • #66238

    Lynel Farrell
    Participant

    Nigel, we have been working hard on getting solutions, and gathered so many concerns over the past year or so. No matter how small the provider, or how massive – there are concerns, and it is now time to work with the DHET in order to find suitable solutions, that will assist all providers (no matter the size or scope of the provider). The solutions will benefit providers nationwide. It has taken time to get to this stage, and we can make such a huge difference in this registration process. I must thank you for keeping me calm. We make a fantastic team, and the support we are receiving from providers nationwide, just shows that all the hours, weeks, months that we put into this, are all worth it.

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  • #66239

    Nigel Shipston
    Participant

    I was a bit concerned that DHET saw the concerns raised in the e-mail as a “complaint”. I wouldn’t classify the reporting of issues as a complaint, as in all our efforts we have been trying to accommodate both DHET and training providers in making the Registration process one of value and accessibility. Our team is supported by so many good people that it becomes difficult to withdraw from these efforts without severe regrets. We set out to achieve something and we will follow through on this. We complement each other and I couldn’t have wished for a better business partner!

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  • #66244

    Lynel Farrell
    Participant

    Please note, the meeting which is being arranged by DHET Management and JC1 ETD Consultants (Lynel Farrell and Nigel Shipston), will be to address concerns with the compulsory registration process for Accredited Providers (Skills Development Providers/Private Colleges). Our intention is to assist both DHET and Accredited Providers in order to facilitate an effective registration process. We are thankful that DHET Management have acknowledged our summary of concerns and are willing to work through the concerns in order to propose solutions. Various concerns have been sent to us, which we will address accordingly. We are excited to find solutions and guidance from the DHET Management team, which will benefit thousands of providers nationwide. We will keep you updated with the progress and outcome, in due course.

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  • #66322

    Lynel Farrell
    Participant

    We have received our confirmed date to meet with the DHET Management to discuss our concerns and issues being experience by Accredited Training Providers nationwide! Thank you DHET and team!

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  • #66428

    Lynel Farrell
    Participant

    Update: Agenda sent to DHET Management, acknowledged and accepted. We will be meeting with the DHET Management team next week to address the concerns raised by training providers nationwide. Outcomes & solutions to concerns will be shared with you. We will keep you posted.

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  • #66472

    Lynel Farrell
    Participant

    We are meeting with the DHET management team today, to address concerns and get solutions for accredited training providers nationwide. We will be in touch with the outcome!

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  • #66488

    Lynel Farrell
    Participant

    The meeting with DHET Management went extremely well. We will be posting the outcome soonest. Our emails have not stopped, nor have our phones. We understand that everyone is awaiting our feedback. We just need a little more time, to draft the good news, and will share it on various social platforms, in order to reach as many training providers as possible.

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  • #66590

    Nigel Shipston
    Participant

    Following our meeting last week with DHET, we are facing a minor difficulty. While we weren’t able to address all the issues in the short 1 hour session, we did get answers to some of the more important concerns we have received from training providers. However, we were then requested by the Deputy Director, Private Colleges, to “refrain from communicating information on registration matters on behalf of the Department”. Apparently the information shared in the meeting was for our utilization, “not to use it to communicate to the providers as though you are representatives of the Department.”

    To set the record straight, we have in no way, inferred or otherwise, ever presented ourselves as representatives of the Department. We set up in order to assist training providers to wade through the mire of antiquated regulations, outdated forms and guidelines, not to mention a world of misleading and misinterpreted communications that have so far been the highlights of the registration process.

    It was further added that communication regarding the registration process is the responsibility of the Department to “use the correct channels and sources to inform the stakeholders on matters of registration processes or any other related matters”. Yet 16 months after the Gazetting of the Joint Communiqué there are probably the better part of 75% of the accredited training providers still to apply for registration in less than 6 months? Communication has no value when it doesn’t reach its audience.

    In this era of “transparency”, I fail to understand how information offered in the meeting can be withheld, pending dissemination of information via “the correct channels and sources” which have to date, proven horrendous. Of the remaining accredited providers who still have to register, many are oblivious of the compulsory requirement to register as a direct result of miscommunication. To then take action against these providers after 30 November is grossly unfair in the light of ill planned and poorly implemented processes. One would have imagined that any assistance in this regard would be appreciated.

    However, our responsibility is to the training provider (SDP) community as a whole. Some of the following will be of interest to providers:
    1. All SETA/QCTO accredited providers are required by regulation to register with DHET. The only exception to this is State Owned Companies, which although required to be accredited and are registered in terms of the Companies Act, answer directly to a Minister.
    2. When applying for registration, all documentation related to the company must reflect the registered name, and not that of the trading name. Unfortunately it appears that in some instances, SETA’s have awarded accreditation in the trading name. This needs to be rectified before submitting your application, and ensure that all other documentation submitted is in the registered company name.
    3. Annual financial reports must be accompanied by a signed letter on the accounting officer’s letterhead. This measure is required to reduce the possibility of fraudulent documentation accompanying submissions.
    4. Where a company has a number of training sections falling under the company registration, these must be treated as sites of delivery and not individual institutions requiring individual applications. Registration is recorded against a company as a juristic person. If “branches” fall under the same company registration, they are considered as sites of delivery.
    5. For those accredited institutions which are not registered or recognized in terms of the Companies Act (Trusts, Associations, Councils, NPO’s etc.) applications should be submitted, including those who have previously applied and had applications rejected. In view of the value and contribution of these institutions, denying registration as a result of not being registered or recognized in terms of the Companies Act may not be in the best interests of the communities they service.

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  • #66591

    sylvia hammond
    Keymaster

    Hi Lynel and Nigel – unfortunately the system doesn’t give me the ability to just share a last post – so I am going to reshare the whole discussion. But for new people coming in it will make more sense to read the whole thing.

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  • #66593

    Nigel Shipston
    Participant

    Hi Sylvia,
    Thank you, I agree, think the whole discussion is actually better.

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  • #66596

    Lynel Farrell
    Participant

    Thank you Sylvia!

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  • #66599

    Lynel Farrell
    Participant

    Dear Providers/Members, should you need any further information or clarity, you are more than welcome to email us. Please understand that we are now limited to information sharing, so we won’t be able to post as much as we have been the past year. We will continue to support providers where we can.

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