8th Feb 2013 at 9:20 pm #35759Lynel FarrellKeymaster
First we think that policies are put in place to give us additional work which is completely avoided once they are put in a file gathering dust. The truth is, that policies are written with carefull planning to ensure that what we actually do, is implemented, reviewed and improved. We don’t have to make policies rule our daily work environment, but rather let it guide us in what we need to do, how it should be implemented with clear guidelines in order to achieve best practice.
The main problem Providers face these days, is the mere fact that by writing policies with the initial accreditation stage, it was such a big project, getting these policies designed to a standard acceptable in the Seta environment. We are not even mentioning the large sums of money spent in order to get them written. However, once this is done, the policies does not speak to the Provider, it is the duty of the Provider to ensure that these policies are maintained, reviewed and updated continuously in order to adhere to all related Programme approvals and verifications.
Maybe we should start reading these policies, ensure that they are updated and ensure that we make a point of reviewing them as stipulated to do so. When in doubt, you can always refer to all the different SAQA policies and guidelines for ease of reference.13th Feb 2013 at 2:14 pm #35761Bernard BothaParticipant
Fortunately things are changing. Umalusi has introduced a new accreditation process and the pilot ran about a week or two ago. Policies are still part of the process BUT now they want to see how the provider applies it. Just having a policy on the shelf is no longer sufficient – the evaluators want to see how you implement and apply it.
What became very clear was that people had policies on the shelf but never read them and also did not know how to apply them.
Watch this space for future developments – the Accreditation and Evaluation section at Umalusi had done a lot of work and the new process is something to behold.
Bernard Botha14th Feb 2013 at 6:54 pm #35760Lynel FarrellKeymaster
Hi Bernard. Thank you for your input. I would be very concerned if policies were to be taken away from Accreditation. Policies are written for a purpose, and the purpose is not to pay large sums of moneys to developers in order to impress the powers that be, and then placing those files in a cupboard for no one to ever see again.
I enjoy reading various policies, and find it difficult to believe that they are written for purpose if implementation, evaluation and review thereof is not done at all. If you buy a car, then surely you need fuel, good tyres and not forgetting to service that engine. This is a continuous process in order to make sure that the car is drivable. If you choose ignorance, then you should not complain if you run out of petrol or have to pay large amounts of cash because you did not maintain or service the vehicle.
Policies are like a vehicle that needs to be carefully put together, maintained continuously and looked after. In the end if you want training to work, you have to have these policies working for you, make sure that the implementation of these policies are adhered to and review them in order to evaluate and improve on your short comings or gaps identified.
I am glad Umalusi is looking at the implementation of these policies, as the support function that goes together with this evaluation, is of utmost importance. Sometimes individuals have the correct policies, but need guidance in implementing them. I have designed so many templates to assist providers in this process, the link of policies, implementation and reviews! When putting these processes in a easy and orderly way, the difficult task seems to be one of the past.
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