It is depending on what SETA it is. Some SETA’s contract external companies out to conduct a site visit at your premises. And sometimes the SETA’s sends out someone in their ETQA department.
During a site visit, they look at all your documentation you will be using for training purposes, this includes:
1. Your Quality Management System (QMS)
2. Your Learning Material, alignment matrix, assessments guide, facilitator guide, assessor guide and moderator guide
3. Your Facilitator, Assessor and Moderator’s details. Should this be external, you will need signed SLA’s with them.
4. All your addendum documents. Including, but not limited to: Financial documentation, CV’s of internal staff, Business Plan, Appeal templates etc.
Note: SETA’s usually provides you with a list of documentation required when conducting a site visit, in order for you to prepare yourself. This can be downloaded either from their website or you can phone them for this document.
Hope this helps.