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Services SETA procedure to lodge grievance against an Assessor or Moderator

By sylviahammond, 9 July, 2016

Dear skills-universe members,

I was recently asked about the complaints/grievance procedures with SETAs.  

Quite by chance while looking for something entirely different, I found this presentation slide.

It's by the Services SETA from their SDP presentation some years ago.  

I have uploaded it - please will someone let me know -

  • Does this procedure still stand?  
  • Is it comparable to other SETAs?
  • Is this a standard complaints procedure?

SSETA Presentation Lodge Grievance

Many thanks

 


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