The way I understand the SETA/QCTO process is that:
1. SETA recommends accreditation report to QCTO.
2. QCTO receives report & confirm with relevant SETA.
3. QCTO writes a Letter of Acknowledgement to the SETA in space of 21 days.
4. SETA forwards the Letter of Acknowledgement to Service Provider.
In my case, CHIETA claims to have sent the accreditation report to QCTO in December 2018. However, even today I never received Letter of Acknowledgement.
Unfortunately, this is an extra delay in the entire accreditation process. We have had the same experience for all most of our clients. You need to keep following up with the QCTO until you achieve results.
The process should begin with the QCTO. The training provider needs to submit a Letter of Intent to apply for accreditation directly with the QCTO. The relevant QA Consultant that deals with the particular SETA at the QCTO liaises with the SETA and sends the provider an acknowledgement letter, after which the provider can submit the application with supplementary evidence to the relevant SETA.