I think it is clear that we both grew up when SERVICE was measured with a different yard stick! If ever my section got mentioned in a newspaper I would be on the Regional Manager’s carpet before the newspaper even hit the floor.
Unfortunately this problem has been coming for a very long time – even before March 2020 when the QCTO stopped walk-in visits. Since the introduction of the on-line system there have been suggestions as to how they can improve the system – as far as I know none have been introduced.
What the QCTO does not seem to realise is that they are playing games with other people’s money – a SDP does not suddenly decide to submit an application for accreditation; he or she plans, researches and in the process spends not an inconsiderable amount of money. He or she must also arrange for a lease on the property and then pay rent while waiting for the QCTO to react. Most SDP’s plan to start business at the start of an academic year; with all these delays the academic year for 2021 is in turmoil and no SDP can start operations for fear of prosecution.
What I find even more amusing is that there is not a peep from Hatfield and no acceptance of the problem. I am sure the top management of the QCTO does read Skills Universe.
Attached is a the response to an on-line submission submitted on 2021-02-21 – the only reason I know the date is that I filed it on that day. How on earth can I perform a search on this?