It gets worse than that. Some years ago we developed a comprehensive end-user computing package, exactly to unit standards and with many user-friendly features, for use by the Services Seta in a schools programme they were piloting. Being completely generic and very learner-centered, we subsequently offered it free-of-charge and with no strings attached to the Isett Seta. They didn’t even bother to respond! To this day they have never produced such a thing themselves. Makes you think doesn’t it?