I am available to Freelance and Facilitate Skills Development Programs.
I have 16 years progressive experience. 12 years in Banking Call Center Operations and 6 years as a Skills Development Facilitator.
I have facilitated:
Debt Recoveries/Collections NQF Level 4
Customer Service NQF Level 3
New Venture Creation NQF Level 4
Generic Management Program
Work Readiness Program
High School Camps/Vacation Program
Coaching and Mentoring
My training is customized to better suite the Client/Learners needs.
I am constituent Assessor with ETDP Seta (115753), awaiting FASSET Assessor accreditation and in the process of registering with SERVICES SETA.
I can be contacted on: 072 1372 495 or e mail me: mamatelar@gmail.com