ROBIN TAKAH –
Available for Facilitation and assessment in 37 QUALIFICATIONS:
(078 662 6466/nchangrobin37@gmail.com)
A. SERVICES SETA: 29 QUALIFICATIONS Plus 25 Unit standards
B. MICT SETA: 3 QUALIFICATIONS
C. ETDP SETA: 2 QUALIFICATIONS
D. PSETA: 1 QUALIFICATION
E. LGSETA: 2 QUALIFICATIONS
A. SERVICES SETA –
29 QUALIFICATIONS
1. Further Education and Training Certificate (FETC): Management and Administration, QUAL ID 49129, LEVEL 4
2. Further Education and Training Certificate: Business Systems Operations: End User (ERP) , QUAL ID 49176, LEVEL 4
3. Further Education and Training Certificate: Project Management, QUAL ID 50080, LEVEL 4
4. Further Education and Training Certificate: Small Business Advising (Information Support), QUAL ID 48883, LEVEL 4
5. National Certificate: Business Administration Services, QUAL ID 23833, LEVEL 2
6. National Certificate: Governance and Administration, QUAL ID 50222, LEVEL 5
7. National Certificate: Governance and Administration, QUAL ID 67696/ LP - 50224, LEVEL 6
8. General Education and Training Certificate:Business Practice, QUAL ID 61755, LEVEL 1
9. National Certificate: Project Management, QUAL ID 58395, LEVEL 5
10. National Certificate: Project Support Service, QUAL ID 58395, LEVEL 3
11. National Diploma: Project Management, QUAL ID 58309, LEVEL 5
12. National Certificate: New Venture Creation (SMME), QUAL ID 49648, LEVEL 2
13. National Certificate: Quality Management Systems, QUAL ID 66189, LEVEL 5
14. National Diploma: Business Consulting Practice, QUAL ID 49419, LEVEL 5
15. National Diploma: Customer Management, QUAL ID 20908, LEVEL 5
16. Further Education and Training Certificate: Generic Management, QUAL ID 57712/ LP - 74630, LEVEL 4
17. Further Education and Training Certificate: Business Administration Services, QUAL ID 61595/ LP - 35928, LEVEL 4
18. Further Education and Training Certificate: Marketing, QUAL ID 67464/ LP - 67514, LEVEL 4
19. General Education and Training Certificate: Adult Basic Education and Training: QUAL ID 71751/ LP - 73252, LEVEL 1
20. National Certificate: Contact Centre and Business Process Outsourcing Support, QUAL ID 93997/ LP - 80566, LEVEL 3
21. National Certificate: Management and Administration, QUAL ID 84226/ LP – 49126, LEVEL 5
22. National Certificate: Contact Centre Support, QUAL ID 71490/ LP - 73269, LEVEL 2
23. National Certificate: Business Administration Services, QUAL ID 67465/ LP - 67515, LEVEL 3
24. National Certificate: Generic Management, QUAL ID 59201/ LP - 60269, LEVEL 5
25. Further Education and Training Certificate: New Venture Creation, QUAL ID 66249, Level 4
26. General Education and Training Certificate: Hygiene and Cleaning, QUAL ID 57937, Level 1
27. GETC: Domestic Services, QUAL ID 23853, Level 1
28. National Certificate: Hygiene and Cleaning Supervision, QUAL ID 20175, Level 3
29. National Certificate: Mail Handling, QUAL ID 48663, Level 3
Plus 25 Other UNIT STANDARDS
1. 119463 - Access and use information from texts, Level 2
2. 115792 - Access, process, adapt and use data from a wide range of texts, level 5
3. 252170 - Apply the principles of customer care in client interactions, level 4
4. 263374 – Generate information and reports for internal and external use, level 4
5. 263414 - Process data using information technology, Level 4
6. 242817 - Solve problems, make decisions and implement solutions, level 4
7. 8648 - Demonstrate an understanding of professional values and ethics, Level 5
8. 9015 - Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems, level 4
9. 9016 - Represent analyse and calculate shape and motion in 2-and 3- dimensional space in different contexts, Level 4
10. 15227 - Conduct skills development administration in an organization, Level 4
11. 242811 - Prioritise time and work for self and team. Level 4
12. 252042 - Apply the principles of ethics to improve organizational culture, Level 5
13. 263379 - Explain the business processes in quality management, Level 5
14. 243819 - Coordinate the closure of a simple to moderately complex project, level 5
15. 263395 - Demonstrate an understanding of statistical process control, level 5
16. 263376 - Improve the effectiveness and efficiency of quality management system, level 5
17. 263394 – Manage documentation and records within a quality management system, level 5
18. 243980 - Manage risks on a simple to moderately complex project, level 5
19. 243812 - Monitor and control the execution of the project management plan for a simple to moderately, level 5
20. 115790 - Write and present for a wide range of purposes, audiences and contexts complex project, level 5
21. 15234 - Apply efficient time management to the work of a department/division/section, level 5
22. 15219 - Develop and implement a strategy and action plans for a team, department or division, Level 5
23. 263397 - Explain the regulatory framework for quality management systems, Level 5
24. 117709 - Demonstrate an understanding of high level business processes within an organization, Level 4
25. 10350 - Collect and record information queries and requests from customers
B. MICTSETA
3 QUALIFICATIONS
1. National Certificate: Information Technology: End User Computing, QUAL ID 49077, Level 3
2. Further Education and Training Certificate: Information Technology: Technical Support, QUAL ID 78964, Level 4
3. National Certificate: Information Technology: Systems Support, QUAL ID 48573, Level 5
C. PSETA
1 QUALIFICATION
1. National Certificate: Public Administration, QUAL ID 57804, Level 3
D. ETDPSETA
2 QUALIFICATIONS
1. National Diploma: ABET Practice, QUAL ID 20159, Level 5
2. National Certificate: Occupationally Directed Education Training and Development Practices, QUAL ID 50334, Level 5 (ODETDP)
E. LGSETA
2 QUALIFICATIONS
1. Further Education and Training Certificate: Leadership Development, QUAL ID 50081, Level 4
2. National Certificate: Local Economic Development, QUAL ID 36437, Level 6
I also facilitate on the following programs:
• Project Management (Basic to advance)
• Record Management & Knowledge Management
• Grievance & Dispute Management
• Human Resource Development
• Train the trainer / Facilitation skills
• Coaching / mentoring
• Customer service / Customer Care
• Professional Communication Skills / Business communication
• Emotional Intelligence
• Receptionist & Personal Assistant Skills
• Minute / report writing skills
• Enhancing team performance
• HIV/AIDS in the Workplace
• Life Skills
• Conflict Management & Conflict Resolution
• Stress management
• Absenteeism / time management
• Change Management
• Supervisory / team leadership skills
• Business etiquette / ethics
• Negotiation skills
• Motivation skills
• Diversity management
• Ethics & Organization Culture
• Creative problem solving
• Effective interviewing & Telephone skills
• Sales techniques
• Stakeholder management
• Office Management / Office administration
• Assertiveness
• Business protocol
• Training and development policy
• Organisational Transformation and change management
• Economic policy
• Marketing / advertising
• Consumer and buyer behavior
• Many more
