FAQ


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  • 1. Where do I find my activity (what I have posted)
     

    When you are logged in you will see your name at the top right corner. If you hover the mouse pointer over your name you will see a drop down menu appear where you can click through to any of the options displayed.

  • 2. How do I change my password
     

    To change your password when not logged in:

    Please go to: http://www.skills-universe.com/wp-login.php?action=lostpassword

    Enter the email address that you used when you registered on the Skills-Universe.com. An email will be sent to your email address with further instructions to create a new password.

     

    To change your password when you are logged in:

    Hover over your name at the top right corner of the page. Then hover over "Settings" and click on "General"

    First type in your current password in the field provided then your new password, then repeat your new password in the field provided and click on "Save Changes"

    If you were logged in automatically and don't remember your current password, please go to http://www.skills-universe.com/wp-login.php?action=lostpassword to reset your password.

  • 3. How do I change my email address
     

    Hover over your name at the top right corner of the page. Then hover over "Settings" and click on "General"

    First type in your current password in the field provided then replace your "Account Email" with your new email address and click on "Save Changes"

    NOTE:

    you will see the following message;

    "There is a pending change of your email address to *your new email address*.
    Check your email (*your old email address*) for the verification link, or cancel the pending change."

    Please contact us if you need assistance.

  • 4. How do I set what email notifications I receive
     

    Hover over your name at the top right corner of the page. Then hover over "Settings" and click on "Email"

    Then using the "yes' or "no" options, select what you would and would not like to receive email notifications for.

  • 5. How do I make sure I receive updates from a Discussion Group
     

    Go to the "Discussion Groups" Click on the "Join Group" link for the groups that you would like to receive updated about. Once you joined the group then click "Forum" and look for "Subscribe" - click subscribe to receive updates.

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