Whoever told you that presenting to a group of people is easy, does not know what he or she is talking about. Coming up with a brilliant idea is not a problem. The way in which it comes across to your audience is what makes a difference. Presenting to a […]
Michelle Shippel
You go for a job interview and receive the call that the job is yours. You are filled with appreciation, excitement and an increased level of self confidence. You arrive for work and are shown to your desk or office and for the first week everything seems to be going […]
Ethically Speaking
Do you find that you tense up and busy yourself with odds and bobs around the office when you hear that you need to begin cold calling? Are you putting silly notions in your own head that you will not get the deal and therefore you are refraining from cold […]
Cold, Warm, Hot…Call!
What is Return on Investment (ROI)? Does one size fit all businesses? How does one assess ROI when it comes to communication, and particularly the training and coaching of communication skills? If your business is not grappling with these questions then it is likely missing out on a critical component […]
How Does a Company Assess its Communication Return On Investment ...
One of my favourite musicals “My Fair Lady” has always had, and always will have, a great and very positive impact on both my life and my work. Funnily enough, I was even referred to by one of my many clients as “the Fair Lady.” The ability to communicate and […]
Why Can’t The Man On The Street Learn To Speak ...
7 George Bernard Shaw said, “The single biggest problem with communication is the illusion that it has taken place.” It does not take a wise person to explain that there is something wrong in the way people communicate and connect with one another. Communication is an art that has to be perfected in […]
4 Steps To More Meaningful Conversations
I recently attended a business lunch at a restaurant that I had not visited in several months. On arrival, I was greeted by the waiters and manager at the door and was then shown to my table. Once I was seated, the waiter handed me a menu and immediately asked […]
“A la Carte” Restaurant Communication
Attending a job interview can be quite nerve wracking. This process can either make or break the person involved. The process can sometimes be long and frustrating and you really have to have a very thick skin in order to withstand all the personal and uncomfortable questions that you will […]