Coaching Individuals and Teams in Successful Change Interventions Part 7/7


Team Change

A team comprises a group of people linked in a common purpose. Teams are especially appropriate for conducting tasks that are high in complexity and have many interdependent subtasks.

A group in itself does not necessarily constitute a team. Teams normally have members with complementary skills and generate synergy through a coordinated effort which allows each member to maximize his or her strengths and minimize his or her weaknesses.

Aside from any required technical proficiency, a wide variety of social skills are desirable for successful teamwork, including:

Listening and questioning

  • Respecting and Persuading
  • Sharing and Helping
  • Participating and communicating

For a team to work effectively in the context of change it is essential that team members acquire communication skills and use effective communication channels between one another e.g. using email, viral communication, group meetings and so on.

These skills will enable team members of the group to work together and achieve the team’s purpose and goals.

“Facilitation is the key to ensuring people understand the change, participate successfully to create the desired future and accept that the real change requires changes in their own thoughts, attitudes and behaviours”.

Coaches must be able to develop a working alliance that encourages and supports

  • Increased awareness of self and others
  • Reflection on dilemmas, choices and alternatives
  • Problem solving and taking action
  • Reviewing outcomes and learning
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