Problems are at the center of what many people do at work every day and a fundamental part of every manager’s role is finding ways to solve them. So, being a confident problem solver is really important to your success.
It is important not to jump to conclusions when faced with an unexpected problem, and gather more and more data instead.
Albert Einstein was once asked, “If there was a major emergency or potential disaster that was going to destroy the earth in 60 minutes, and you were asked to find a solution, what would you do?”
Einstein replied, “I would spend the first 59 minutes gathering information, and the last minute solving the problem in the best possible way.”