It’s your first time managing people and you barely know what to expect, let alone what exactly to do. Don’t fear, you were chosen to be a manager because someone believes you are able to take the lead. Step in you new role with confidence and pride.
Get a feel for the business
Prepare yourself for any questions that may need to be addressed from your direct reports. This could be reports that take into account the broader landscape of the company. Ask questions and know what is happening in all departments from the culture, to strategy and HR matters. This way you will be able to make informed business decisions across the board, while still providing direction to employees.
Make priority to check in with staff
Set-up individual time with employees to establish their overall career development. This is a critical move that will not only gear them toward success but also provide you with greater insight into their skillset and thinking. It is during this time that you need to keep an honest watch on priorities and any questions that might be on their mind. During any leadership courses these are the kind of things you will be taught.
Remain the perfect example
When things go bad or remain good, staff will always look at your reaction. In doing so they also become their inspiration on how to handle certain situations. The manager instantly becomes the example staff has to follow. The merit of your work you demonstrate, the way you handle adversity and ambiguity and the way you persevere through the biggest challenges, will be considered the how-to guide for other and will set the precedent on how others will act and behave.
Remember to delegate
You are going to find early on that you want to be involved in everything your team is working on. The challenge here is that you cannot be everywhere at once. You need to create an environment where you are actively relying on others to help carry projects.
Consistency is key
Always be consistent in the decisions you make regarding work processes and other instalments that may affect your team. If you fail to be consistent in your thinking process, your team will start to lose trust in your capabilities as a strategic thinker. The last thing you want are team members questioning your informed judgements. They may feel that you are leading with emotions or worse – you are unprepared to handle your new responsibility.