New year’s resolutions for the payroll department: This year will be different!

by Ian Hurst

It’ll be different this year! This year, don’t make resolutions, for your payroll department, with a definitive end goal in mind that have a measurable result and a defined due date. This year, rather, focus on these five processes, which will bring you the results you want.

1.    Automate where you can

Examine every manual process carefully to see if you can automate it. See if you can eliminate punching in any data and look at importing everything you can. Can you involve your line managers to give you data in a format that you can import? How much can you achieve through employee self-service, e.g. petrol claims, commission, leave, etc.?

2.    Be the gatekeepers of company policy and the laws of the land

Be the stronghold. This year, stand firm and make sure that your employees adhere to company policy. Meet with those line managers who keep overstepping their limits and try to come to an understanding.

3.    Reduce your paper usage

Stop wasting your time on filing and trying to find items that were misfiled. Actively look to scan and e-file as much as you can so you can eliminate as much paper as possible from your world.

4.    Balance everything you can

You probably love completeness, neatness and the sense of ‘being finished’ just as much as I do. It’s balanced: what went in came out and all is accounted for. So this year, let’s look for areas that we can balance, areas that we can tick and say “Yes, that’s right”. Examples of these areas include overtime hours, leave days and commission.

5.    Relationships, relationships, relationships

Build relationships with all your clients. Be proactive by advising them of any changes and make sure the payroll department is seen as adding value.

If you work on these five areas, I have no doubt that the payroll department will be a respected member of the team, adding value to the company.


This article first appeared on HR Pulse.

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