Facilitators, Assessors and Moderators registered for some or all of the following unit standards required for national projects.
242824 Apply leadership concepts in a work environment
14350 Receive, consult and direct visitors in a receprion area
242829 MOnitor the levele of service to a range of customers
10054 Identify and manage areas of customer service impact
10047 Close a deal with a customer (Sales).
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