My boss (who is incidentally the mastermind behind the Skills Universe) sings and makes jokes all the day long. Initially I found his behaviour rather odd and suspect. My scepticism comes from a very bad work experience, and the belief that all bosses were hateful people was supported and confirmed by similarly depressing reports from friends and family about their employers. According to popular world view bosses are to be feared, despised and avoided at all costs.
The recent article that was published on the Skills Portal about the movie Horrible Bosses, not to mention the movie itself confirms that there are many people who have this antipathy toward their employers.
Ironically the amount of literature, good advice, tips, and teachings on how to be a good manager is endless. At least once a week we receive an article claiming to know the secret to what it takes to manage people successfully.
These are all written from an expert perspective – yet these experts seem to overlook the people who are most affected by the management styles – the employees. And so as an employee who is excited about coming to work every day I’d like to share my thoughts on what makes a good manager.
A good manager:
• is someone who enables employees to thrive in their job– without applying pressure.
• Is patient and encouraging
• doesn’t sweat the small stuff
• looks beyond current ability to the untapped potential of the employee
• Sees past the work title and acknowledges that each employee is a multifaceted human being who has a life outside of work responsibilities.
• creates an atmosphere that is stress free
• is easy to approach
• gives employees the freedom and space to operate without the threat of being judged or condemned if mistakes occur
A manager who applies these principles will never be in want of eager, enthusiastic workers who are willing to sacrifice any amount of time and effort to ensure the success of the business.
But perhaps my manager’s style has something to do with the industry and cannot be applied in all sectors. Perhaps my job profile allows for a stress free work environment… or perhaps when my boss sings off-key in his office I remember why I love my job!