Can you learn enough about labour law in a two-day course to be able to manage industrial relations in your company?
Bruno Bruniquel raises the issue this week in his article about industrial relations training in South Africa. “The problem is that training specialists usually don’t know labour relations and most labour lawyers don’t know how to train. To make matters worse, unit standards relating to labour relations are poorly written and do not cover all the actual training needs”.
“There are a lot of providers who claim to be able to teach your people enough labour law to be able to maintain discipline and to successfully handle disciplinary and grievance hearings in a day or two. Don’t believe them. It cannot be done.”
“The net result is that much of the labour relations training on offer does not cover what line managers really need to know and do. While courses which just cover unit standard requirements can be done in a day they are so superficial that they are of little practical value.”
“Worse, instead of giving people the confidence to be able to handle the type of situations they are likely to encounter, this sort of training just serves to confuse and possibly make them consciously incompetent.”
What do you think?