I have done an ETDP course on ROI for T&D in the work place. Theoretically it seems sound however I find it difficult to isolate training as the main factor of improved revenue since there are too many variables that can influence the revenue.
Do you have a real world case study that you can share with me, where a major company is evaluating its training department on ROI as appose to cost?
One of our challenges is to convert our training department from a cost centre to a revenue generating department.
All comments are welcomed.