"Dear Tracey
I trust you are well.
Our organisation Achieveglobal is accredited with the Service Seta. We specialise in developing and improving communication skills and have had great success partnering with leading banks and…"
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TRACEY WAGENAAR
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- South Africa
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Latest Activity
Ruan Verwey replied to TRACEY WAGENAAR's discussion Contact Centre Training Provider in the group Training Service Providers
TRACEY WAGENAAR replied to TRACEY WAGENAAR's discussion Contact Centre Training Provider in the group Training Service Providers"Hi Judy
Thanks we are looking for NQF level 4.
Regards"
Donne' Austin (nee de Klerk) replied to TRACEY WAGENAAR's discussion Contact Centre Training Provider in the group Training Service Providers"Hi Tracey,
We are accredited (Services SETA) to offer a few programmes in the Call Centre industry. Namely; communication, coaching, performance standards and others. Feel free to email me. donne@siyandza.co.za
Regards,
Donne'"
Judy Braune replied to TRACEY WAGENAAR's discussion Contact Centre Training Provider in the group Training Service Providers"Hi Tracey,
Not sure if this helps, but we offer W&R Operations: Help Desk NQF 2 - 58206 which we run with Help Desk type Call Centres dealing with customer accounts and handling customer service in the Retail and Wholesale…"
TRACEY WAGENAAR added a discussion to the group Training Service Providers
Contact Centre Training Provider
We are looking for a Training Provider that offers Contact Centre Skills Programmes accredited with Service Seta, Bank Seta or MICT we would like to sign an MOU with these providers.Please contact me if you are interestedSee More
TRACEY WAGENAAR replied to Tass Schwab's discussion Level 1, 2 and 3 Qualifications _ see the W&R's! Available right away in the group Training Service Providers"Hi Tass
Please send me costs of these
58206National Certificate: Wholesale and Retail Operations [Specialisation: Chain store operations]
2
120
49280
National Certificate: Wholesale and Retail Distribution
2
120
63409
National Certificate:…"
ContributorMarie Smith replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development
"Well said, Lynel. I fully agree with all your statements."
Maria Jose Singh replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development"Hi Des
Thanks for that. And yes I do agree with you. In fact, I have advised many of my clients of the same thing. However, I wont discourage a client from doing anything that they feel will add value to the material they are purchasing. If they…"
Expert AdvisorLynel Farrell replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development
"Nice discussion! If I would to buy "pre-evaluated" material from another provider or designer as such, I would however get an Assessor, a Moderator and a SME to sign this off again (always keep these signed documents in a safe place). Each…"
ContributorDes Squire replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development
"Hi Maria,
Once again I stress that everything has to do with moderation following assessment and moderation of the assessment process. It has nothing to do with moderation of the actual learning programme. If the moderator is unhappy with how…"
Maria Jose Singh replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development"I dont believe that having a programme moderated places anyone in a position of eing mislead. It is simply an additional mechanism that providers can make use to ensure their assessment practice within the programme is consistent and according to…"
ContributorMarie Smith replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development
"Des, I agree that we should not mislead others into false beliefs.
How do you then interpret the following:
SAQA guidelines p.65: Moderation of assessment methods, instruments and materials
SAQA definition of validity of assessments…"
ContributorDes Squire replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development
"Moderation according to the “SAQA Glossery of Terms” is the process which ensures that assessment of the outcomes described in the NQF standards and qualifications is fair, reliable and valid
The explanations of moderation as…"
TRACEY WAGENAAR added a discussion to the group Training Service ProvidersSABPP Workshop in Durban
I attended the SABPP workshop in Durban this week, and want to thank everyone involved. The Topics were extremely relevant and what I especially liked was the fact that the people responsible for the policies and procedures were available to answer questions. It was sad to see only a few providers and developers attend as it was an opportunity to find out how the new QCTO role out will effect our training in the future. Thanks again for bringing this to Durban.See More
Maria Jose Singh replied to TRACEY WAGENAAR's discussion Pre- Approval of Training Material in the group Learning Material Development"Hi Des
Yes, you are very correct. The material is moderated in relation to it meeting the assessment process and principles in its entirety. The programme then - in essence - meets this component of the accreditation. The programme evaluator should…"
Profile Information
- Tell us about what you do
- Training Provider in KZN - soft skills and now accredited with Services Seta.
- What companies or organisations are you with?
- Bhungane
TRACEY WAGENAAR's Photos
Comment Wall (13 comments)
- At 22:18 on April 16, 2012,
Carl Muller said… We are looking for facilitators to do our self empowerment program in communities. Government wants to create about 600 000 jobs the next few years and we are the Training providers. Our program is accredited at Services Seta.
US US Title Self-Empowerment
SAQA 66249 FETC: New Venture CreationNQF Level 4.
US 263356 Demonstrate an understanding of an entrepreneurial profile
US 120389 Explain and apply the concept, principles and theories of motivation in a leadership contextIf you are interested I need a 1 page CV. We start in KZN. Fee very negotiable R300 - R8000/hour
carl@vulamehlo.o.za
- At 21:58 on March 14, 2012,
pavan kumar said… Hi Tracy,
This is Pavan from India. Well i have seen that you are looking for moderators. Well we have a team of experienced moderators who work 24/7. Kindly let me know with your requirement so that we can move further. Waiting for your quick response.
Thank You.
- At 12:12pm on March 08, 2012, sylvia hammond gave TRACEY WAGENAAR a gift…
- At 9:51 on March 8, 2012,
CAROLE CASTLE said… THANKS FOR INVITING ME TO BE A "FRIEND" - cAROLE cASTLE - PLEASE LET ME KNOW WHAT FIELD YOU ARE IN SO THAT WE CAN SEE IF WE HAVE THINGS IN COMMON. I AM PRESENTLY DOING A LOT OF CALL CENTRE TRAINING ON UNIT STANDARD 14348 - AM ALSO A REGISTERED ASSESSOR FOR THIS UNIT STANDARD. cALL ME ON 011 027 25 16 IF YOU WOULD LIKE TO TALK.
- At 12:24 on November 1, 2011,
Lorinda Nel said… Hi I worked with Staffing Direct in Cape Town with Contact Centre training. You can mail her on michelle@staffingdirect.co.za Michelle Marais the Training Manager of Staffing Direct Training Academy. Excellenmt referal!
- At 11:57 on September 1, 2011,
Johan de Jager said…
Hi Tracy
When are you next in Cape Town. Check out my profile on LinkedIn or Branchout or Plaxo.Are you on Skype - let's chat about how we can assist each other.
Regards
Johan
- At 19:03 on August 8, 2011,
S'CELO MDIMA said… - Hi Tracy;I jst got back to the family I msd,since last year I nevr viztd this site!
- At 13:04 on May 23, 2011,
Jennifer Harris said…
- Hi Tracey - let's talk! 021 674 4548 or 082 920 5564 Jen Re the broadcasting...
- At 18:59 on April 11, 2011,
Hannetjie Hock said… Hi Tracey
Regarding your requirement for a Recruitment Facilitator - please send me your e-mail address to leonghock@polka.co.za in order for me to send you the relevant info.
thank you
Hannetjie
- At 7:31am on February 28, 2011, Lucky Radebe gave TRACEY WAGENAAR a gift…
Thank you very much for initiating Friendship and choosing me, hoping it will be a mutual beneficial friendship. The best!
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