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Marie Smith
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  • Pretoria
  • South Africa
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Marie Smith's Discussions

Security of information submitted to SETA

Started this discussion. Last reply by Nigel Storm Shipston Nov 1. 13 Replies

I have heard a couple of times that training providers claim the quality management systems and training materials they submitted to a SETA for evaluation got "lost" or was "sold" or "handed" to…Continue

ServiceSETA backlog project

Started this discussion. Last reply by Lynel Farrell Nov 2, 2015. 1 Reply

I have just noted a notice on ServiceSETA web page inviting all stakeholders who have outstanding issues to make use of a form posted on the web page to follow up on several types of issues.The…Continue

SDL levies rebate

Started this discussion. Last reply by sylvia hammond Feb 8, 2013. 5 Replies

I will appreciate any information or reference to formal documentation or the Minister's announcement relating to the SDL rebate reduction to 20%.Continue

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Latest Activity


Contributor
Marie Smith replied to Cleo Black's discussion Services SETA backlog team issues in the group Learning Material Development
"Bernard, I will send you the latest but I cannot guarantee that it is up-to-to-date as every time I submit an application there are some changes."
Nov 15

Contributor
Marie Smith replied to Cleo Black's discussion Services SETA backlog team issues in the group Learning Material Development
"Cleo, sadly, some of the situations you are describing are true. ServiceSETA must be one of the SETAs with the clearest checklist. However, the new checklist is only passed on after submission of the materials for programme evaluation. Use the…"
Nov 14

Contributor
Marie Smith replied to Limbani Maxwell Teputepu's discussion SCAM ON LEARNING MATERIAL SALES in the group Learning Material Development
"Pamela, the practice of SETAs requiring assurance that the rights to use of materials have been legally obtained is expanding. Both the ServiceSETA and the W&RSETA require an SLA, signed by BOTH parties, regarding the acquisition of materials.…"
Nov 10

Contributor
Marie Smith replied to Limbani Maxwell Teputepu's discussion SCAM ON LEARNING MATERIAL SALES in the group Learning Material Development
"Limbani, never send a full learner's guide (or any other document) as a sample. Make an extract of certain parts of the learner's guide and only a few of the assignments for summative assessment, especially one that has a practical…"
Nov 10

Contributor
Nigel Storm Shipston replied to Marie Smith's discussion Security of information submitted to SETA
"Marvellous isn't it Marie?   I can see only collusion and deceit as reasons for these decisions.  I have always advocated that the ETQA's should have been populated by people with training provider experience to appreciate the…"
Nov 1

Expert
Lynel Farrell replied to Marie Smith's discussion Security of information submitted to SETA
"Not acceptable.  No, no, no!"
Nov 1

Expert
Lynel Farrell replied to Marie Smith's discussion Security of information submitted to SETA
"And this way, instead of re-typing the learning material for "selling" purposes, it can now be done electronically!  OMW"
Nov 1

Contributor
Marie Smith replied to Marie Smith's discussion Security of information submitted to SETA
"Funeka, in fact, the CD is easier to copy than a hard copy printed with a training provider's branding."
Nov 1

Contributor
Marie Smith replied to Marie Smith's discussion Security of information submitted to SETA
"Nigel, being reviewed by a competitor is a reality of concern. One of my clients recently received a call from a lady, informing him that they are assisting the relevant SETA with reports, and enquiring about the client's accreditation status.…"
Nov 1

Expert
Lynel Farrell replied to Marie Smith's discussion Security of information submitted to SETA
"This must be included in the : QCTO submission!"
Nov 1

Contributor
Nigel Storm Shipston replied to Marie Smith's discussion Security of information submitted to SETA
"Hi Marie, This is a long standing issue that I have never been able to resolve, with one SETA in particular.  It seems that no one is capable of making a decision regarding the process.  I have just recently had to address an issue where…"
Nov 1
Funeka Mbewu replied to Marie Smith's discussion Security of information submitted to SETA
"Hi Marie This is interesting!  What is a difference between an emailed document and a document on a CD?  I am failing to understand what it is that they are trying to prevent because even on a CD, someone will still have access to my…"
Nov 1

Contributor
Marie Smith was featured
Oct 31

Contributor
Marie Smith replied to Marie Smith's discussion Security of information submitted to SETA
"Belinda, I should have given more information in my firs post. The issue here is not related to the POPI Act. it relates to quality management system policies and procedures for accreditation and learning materials for programme approval. "
Oct 31

Contributor
Marie Smith replied to Marie Smith's discussion Security of information submitted to SETA
"Neither do I, Celeste."
Oct 31
Belinda-lee Heydenrych replied to Marie Smith's discussion Security of information submitted to SETA
"Seta is quiet right in doing so they however dont understand why, firstly being compliant with the POPI act will need to be addressed with Providers and SETA's alike for the protection of personal information 2ndly if done correctly PDF…"
Oct 31

Profile Information

Tell us about what you do
SkillsEdge was established in the beginning of 2010, recognising a need for well-developed learning materials and quality assurance services relating to behaviours that have an impact on the bottom line of any organisation — customer/guest service, supervision and management — to realise the vision and mission of an organisation, and to set an organisation apart from the competition.

SkillsEdge’s approach is to identify critical skills and performance requirements and translate these into effective learning programmes, coupled with assuring that service delivery is in accordance with the standards of an organisation and aligned to the vision and mission of the organisation.

Learning materials developed by SkillsEdge are designed to be relevant to the target group and include ample opportunity for practicing and implementing skills at the workplace.

I develop learning material, focussing on my areas of subject matter expertise: supervisory and management development, new venture creation, skills development, learning barriers, coaching, mentoring, customer service and customer service management. With ratification by technical subject matter experts, I have developed numerous technical learning programmes.

Developed more than 200 programmes under the auspices of ServiceSeta, W&RSETA, ETDPSETA, FoodBev and MQA.

I also assist training providers with accreditation with ServiceETA and W&RSETA.
-----------------------
Marie visited Disney World Resort in Atlanta, USA, in 2005 to learn first-hand from this internationally-acclaimed guest experience organisation on how to create memorable experiences for guests.

She was trained on the implementation of quality management systems and quality assurance during an 8-year period as Head: Training Section, South African Bureau of Standards (SABS).

Project-managed development of full qualification (and developed most of the material) for mining management.
Extensive experience in management, management development, behaviour change through coaching and mentoring.
Experienced entrepreneur, understanding SMME retail.
Registered HR Professional with SA Board for People Practice (ETDP)
Assessor, Moderator- ServiceSETA W&RSETA, ETDPSETA
More than 15 years' experience as facilitator
Skills Development Facilitator

http://za.linkedin.com/pub/marie-smith/6/652/7b0
https://www.facebook.com/pages/Skillsedge/290629097730323
What companies or organisations are you with?
Trading as SkillsEdge

Comment Wall (2 comments)

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At 23:11 on January 29, 2013, Charles Cotter said…

Hi, Marie, we are still in the initiation phase of the establishment of SAPTA. We had our founding meeting in November 2012 in which an Executive Council was elected. SAPTA has been registered with CIPRO. Three dedicated work groups were established to focus on the pivotal areas, namely: Governance; Membership/certification and Marketing/administration.

We plan to have our first networking breakfast sometime in April in which we will invite all interested stakeholders to join us and a more formal event in June 2013.

Essentially, SAPTA's vision is to instill and foster a culture of professionalism amongst trainers and to be the custodian of the rights, interests and needs of trainers. Indeed a tall order, but we have a fantastic ExCo and work group members to drive the process.

You are welcome to register and/or volunteer for the work groups. Our next meeting will be mid-February. SAPTA will be using Skills Universe and LinkedIn as communication platforms.      

At 11:25 on November 21, 2012, Suvrajit D Chowdhury said…

I am responsible for end-to-end e-learning & training solutions delivery across verticals like Educational Institutions, Corporates in IT, Telecom, Retail, BFSI, Healthcare etc. Leverage upon our years of experience in learning and training domain in different verticals and develop diverse solutions for various clients. 

Key service offerings are listed as below:

·         Custom Content Development (WBTs, CBTs, ILTs, VILTs, Blended Solutions, Webinars, Product Trainings, Process Trainings, HR/Sales Trainings, Compliance n Regulatory Trainings, Technical Trainings, Product Manuals, Walkthroughs, Catalogs, Assessments etc.)

·         Learning and Training Staff Augmentation (Provide Resources like Instructional Designers, Technical Writers, Quality Analysts, Multimedia Developers\Designers, Programmers, SMEs, Project Managers etc. in Onsite and Offsite models)

·         Content Localization (Text, Audio and Video translation in more than 40+ International languages like European, Latin American and Asia-Pac languages)

·         Content Re-purposing and Re-engineering (Conversion of legacy content into newer forms and newer technologies)

·         LMS/LCMS Solutions

·         Technical Trainings for Education

·         Mobile (Smart Phones & Tablets) and Game based Learning

·         Simulation/Scenario based learning

·         2D/3D Animations, Multimedia Services

·         XML/HTML Services

·         Learning Portals Development

·         Social Learning Communities Development

Please let me know if i could be at your assistance.

 

Regards,

Suvrajit

Marie Smith's Blog

Six key benefits of company-specific learning programmes

Posted on March 31, 2016 at 13:42 0 Comments

It makes performance sense for companies to use company-specific or customised learning programmes, based on organisational strategy. The infographic developed by SkillsEdge summarises the six key benefits.

Focuses on company-specific skills and subject matter. Not…

Continue

ServiceSETA requirement for agreement if learning material is purchased

Posted on August 1, 2015 at 17:47 20 Comments

Most developers of learning materials are probably aware that the ServiceSETA adopted a new procedure for accreditation earlier this year. Where they previously evaluated the online application for compliance and then arranged a site visit during which the evaluator evaluated both the QMS and learning programmes for programme approval, they now first do a desktop evaluation of the documentation before arranging a site visit. The provider has to submit the QMS and learning materials in hard…

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Evaluating learning material to be acquired or developed

Posted on July 31, 2012 at 12:56 19 Comments

When deciding on a developer or a supplier of off-the-shelf SAQA-aligned outcomes-based learning material and assessments, the Training Provider's dilemma is how to evaluate the potential contractor or supplier.

Some time ago, the question arose of what guidelines can be given to training providers when they have to decide on contracting a designer/developer of outcomes-based learning material and assessments or when they buy 'off-the-shelf' material.

The suggestions that…

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Minister Nzimande's budget tomorrow - Main & Guardian

Posted on April 23, 2012 at 20:20 2 Comments

Nzimande's budget: Universities take strain

DAVID MACFARLANE: NEWS ANALYSIS - Apr 23 2012 17:52



On the eve of Parliament's crucial discussion on Tuesday about the financing of South…

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