Marie Smith
  • Female
  • Pretoria
  • South Africa

Marie Smith's Friends

  • Linda Hugo Venter
  • Andrew Gammelin
  • Thando Mkhize
  • Johan Els
  • Lesley Hlabisa
  • Charles Cotter
  • Justice Majoni
  • Elize Hewitt
  • Bernard Botha
  • Christo Prinsloo
  • Antoinette Manelis
  • Lindani Mbayisa
  • Derek Hendrikz
  • Razia Bux

Marie Smith's Discussions

ServiceSETA backlog project

Started this discussion. Last reply by Lynel Farrell Nov 2, 2015. 1 Reply

I have just noted a notice on ServiceSETA web page inviting all stakeholders who have outstanding issues to make use of a form posted on the web page to follow up on several types of issues.The…Continue

SDL levies rebate

Started this discussion. Last reply by sylvia hammond Feb 8, 2013. 5 Replies

I will appreciate any information or reference to formal documentation or the Minister's announcement relating to the SDL rebate reduction to 20%.Continue

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Latest Activity

Marie Smith replied to Jaco Burger's discussion POE Submission
"Thank you for confirmation, Jaco."
Sep 21

Marie Smith was featured
Sep 20

Marie Smith replied to Jaco Burger's discussion POE Submission
"Glad if I could help."
Sep 20

Marie Smith replied to Jaco Burger's discussion POE Submission
"Jaco, I have not heard of freelance moderators being asked to submit portfolios. The provider might be under the impression that the portfolios moderated are automatically the ones that must go to the SETA - I had one such case, but the SETA…"
Sep 20

Marie Smith replied to Jaco Burger's discussion POE Submission
"The providers I am working with do the submission. This is because the SETAs do random selection of portfolios from results lists to moderate - they do not necessarily do external moderation of the same portfolios that the internal moderator…"
Sep 20

Marie Smith replied to Lynel Farrell's discussion Don't Lose Out on Being QCTO Ready!!!!!
"Lynel, great initiative. From material development side, apart from issues already raised, I have a feeling that for the practical component there should be guidelines on what the log sheet should look like. For SETA programmes, I have found that…"
Sep 15

Marie Smith replied to sylvia hammond's discussion Are you looking for practitioners or are you available for work? in the group The Help Desk
"Thanks, Sylvia. "
Aug 29

Marie Smith replied to sylvia hammond's discussion Are you looking for practitioners or are you available for work? in the group The Help Desk
"Thank you, Sylvia, for this valuable forum. I have been a member for such a long time that I forgot how I joined. Where/how can new members join, please? "
Aug 27

Marie Smith joined sylvia hammond's group

The Help Desk

Providing Guidelines on how to use the web site, and a place for skills-universe members to ask questions and find answers to their technical problems.See More
Aug 27

Marie Smith liked sylvia hammond's discussion Are you "not yet competent" in posting discussions?
Aug 22

Marie Smith liked sylvia hammond's discussion Registered Accredited Illegal - what are the implications for training providers
Aug 18

Tass Schwab replied to Marie Smith's discussion Accreditation services - W&RSETA, ServiceSETA, TETA and ETDPSETA - Gauteng in the group Accreditation Processes
"Hello, pop a mail to me and we will chat. Marie and I work together! :) "
Jun 1

Marie Smith replied to Mandre de Oliveira's discussion Copyright/Ownership transfer of material in the group Learning Material Development
"Obviously, a provider who does not pay in full - according to an agreement and an accepted quote - has not obtained legal rights to copy, use or distribute the materials in any way (and that includes 'distribution' to third parties such as…"
Jun 1
Linda Hugo Venter and Marie Smith are now friends
Jun 1

Marie Smith replied to Marie Smith's discussion Accreditation services - W&RSETA, ServiceSETA, TETA and ETDPSETA - Gauteng in the group Accreditation Processes
"Linda, I have sent a friend request so that we can exchange contact details with you outside of the public forum. Either Tass or I will make contact."
Jun 1
Linda Hugo Venter replied to Marie Smith's discussion Accreditation services - W&RSETA, ServiceSETA, TETA and ETDPSETA - Gauteng in the group Accreditation Processes
"Haloo can you please sent me contact details or email adress. Linda"
Jun 1

Profile Information

Tell us about what you do
SkillsEdge was established in the beginning of 2010, recognising a need for well-developed learning materials and quality assurance services relating to behaviours that have an impact on the bottom line of any organisation — customer/guest service, supervision and management — to realise the vision and mission of an organisation, and to set an organisation apart from the competition.

SkillsEdge’s approach is to identify critical skills and performance requirements and translate these into effective learning programmes, coupled with assuring that service delivery is in accordance with the standards of an organisation and aligned to the vision and mission of the organisation.

Learning materials developed by SkillsEdge are designed to be relevant to the target group and include ample opportunity for practicing and implementing skills at the workplace.

I develop learning material, focussing on my areas of subject matter expertise: supervisory and management development, new venture creation, skills development, learning barriers, coaching, mentoring, customer service and customer service management. With ratification by technical subject matter experts, I have developed numerous technical learning programmes.

Developed more than 200 programmes under the auspices of ServiceSeta, W&RSETA, ETDPSETA, FoodBev and MQA.

I also assist training providers with accreditation with ServiceETA and W&RSETA.
Marie visited Disney World Resort in Atlanta, USA, in 2005 to learn first-hand from this internationally-acclaimed guest experience organisation on how to create memorable experiences for guests.

She was trained on the implementation of quality management systems and quality assurance during an 8-year period as Head: Training Section, South African Bureau of Standards (SABS).

Project-managed development of full qualification (and developed most of the material) for mining management.
Extensive experience in management, management development, behaviour change through coaching and mentoring.
Experienced entrepreneur, understanding SMME retail.
Registered HR Professional with SA Board for People Practice (ETDP)
Assessor, Moderator- ServiceSETA W&RSETA, ETDPSETA
More than 15 years' experience as facilitator
Skills Development Facilitator
What companies or organisations are you with?
Trading as SkillsEdge

Comment Wall (2 comments)

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Join Skills-Universe

At 23:11 on January 29, 2013, Charles Cotter said…

Hi, Marie, we are still in the initiation phase of the establishment of SAPTA. We had our founding meeting in November 2012 in which an Executive Council was elected. SAPTA has been registered with CIPRO. Three dedicated work groups were established to focus on the pivotal areas, namely: Governance; Membership/certification and Marketing/administration.

We plan to have our first networking breakfast sometime in April in which we will invite all interested stakeholders to join us and a more formal event in June 2013.

Essentially, SAPTA's vision is to instill and foster a culture of professionalism amongst trainers and to be the custodian of the rights, interests and needs of trainers. Indeed a tall order, but we have a fantastic ExCo and work group members to drive the process.

You are welcome to register and/or volunteer for the work groups. Our next meeting will be mid-February. SAPTA will be using Skills Universe and LinkedIn as communication platforms.      

At 11:25 on November 21, 2012, Suvrajit D Chowdhury said…

I am responsible for end-to-end e-learning & training solutions delivery across verticals like Educational Institutions, Corporates in IT, Telecom, Retail, BFSI, Healthcare etc. Leverage upon our years of experience in learning and training domain in different verticals and develop diverse solutions for various clients. 

Key service offerings are listed as below:

·         Custom Content Development (WBTs, CBTs, ILTs, VILTs, Blended Solutions, Webinars, Product Trainings, Process Trainings, HR/Sales Trainings, Compliance n Regulatory Trainings, Technical Trainings, Product Manuals, Walkthroughs, Catalogs, Assessments etc.)

·         Learning and Training Staff Augmentation (Provide Resources like Instructional Designers, Technical Writers, Quality Analysts, Multimedia Developers\Designers, Programmers, SMEs, Project Managers etc. in Onsite and Offsite models)

·         Content Localization (Text, Audio and Video translation in more than 40+ International languages like European, Latin American and Asia-Pac languages)

·         Content Re-purposing and Re-engineering (Conversion of legacy content into newer forms and newer technologies)

·         LMS/LCMS Solutions

·         Technical Trainings for Education

·         Mobile (Smart Phones & Tablets) and Game based Learning

·         Simulation/Scenario based learning

·         2D/3D Animations, Multimedia Services

·         XML/HTML Services

·         Learning Portals Development

·         Social Learning Communities Development

Please let me know if i could be at your assistance.




Marie Smith's Blog

Six key benefits of company-specific learning programmes

Posted on March 31, 2016 at 13:42 0 Comments

It makes performance sense for companies to use company-specific or customised learning programmes, based on organisational strategy. The infographic developed by SkillsEdge summarises the six key benefits.

Focuses on company-specific skills and subject matter. Not…


ServiceSETA requirement for agreement if learning material is purchased

Posted on August 1, 2015 at 17:47 20 Comments

Most developers of learning materials are probably aware that the ServiceSETA adopted a new procedure for accreditation earlier this year. Where they previously evaluated the online application for compliance and then arranged a site visit during which the evaluator evaluated both the QMS and learning programmes for programme approval, they now first do a desktop evaluation of the documentation before arranging a site visit. The provider has to submit the QMS and learning materials in hard…


Evaluating learning material to be acquired or developed

Posted on July 31, 2012 at 12:56 19 Comments

When deciding on a developer or a supplier of off-the-shelf SAQA-aligned outcomes-based learning material and assessments, the Training Provider's dilemma is how to evaluate the potential contractor or supplier.

Some time ago, the question arose of what guidelines can be given to training providers when they have to decide on contracting a designer/developer of outcomes-based learning material and assessments or when they buy 'off-the-shelf' material.

The suggestions that…


Minister Nzimande's budget tomorrow - Main & Guardian

Posted on April 23, 2012 at 20:20 2 Comments

Nzimande's budget: Universities take strain


On the eve of Parliament's crucial discussion on Tuesday about the financing of South…




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