"Hi Des, sometimes the real world ain't that pretty hey! I wonder who is going to take the lead and "crack the whip"? I will ensure to stock up with popcorn - there might be many "to be continued" chapters coming…"
"Dear Andrew, you never give up on learners or let them down. This is not why you are in the education industry, and a verification gone sour, must not ever let you even think of closing shop and leave learners who have worked hard in the…"
"Questions and concerns have been raised. The PPC has shown disregard and disappointment, and we agree. There might be hope? Where to from here is my question to Skills Universe members.
Will SETAs be re-licensed?
Will all SAQA…"
"Thank you so much for this message! How good does it feel when you keep working on concerns and think that you are being ignored and that no one cares, and with one message it is all worth it! I am sure that everybody will be waiting on Monday to…"
"Hi Pierre, thank you for the kind words, it is appreciated. We hope that our work will be seen in a good light and even a developmental one too. We have learned a lot in this process, and hope that there will be a positive outcome…"
"Hi Pierre, your input is important! Any additional questions gives a clear indication that things are not being done correctly, it is not being tested nor planned carefully to avoid confusion and the end result, a framework that is collapsing…"
"We have started our responses almost immediately regarding the QCTO response letter dated 1 October 2014, but with no communication as to when we will get an additional response to our concerns and questions that was not addressed at…"
"Thank you Hannes. The ONE questions I will pose today will be: What is the turnaround time for a response from the QCTO?
Taking in consideration the following:
1. Questions for SAQA and the QCTO (after various discussions and concerns raised)…"
"Cynthia, I second you and Hannes. When engagement happens this must include Private/Public providers, registered Assessors/Moderators, Learning Material Developers, Freelance facilitators - we all need this information as we all link into each…"
"Hannes, thank you for your input. Your knowledge and insight is always valuable. Thank you for the kind words, but I don't want a medal or credit, I want answers like everyone else does. We know the system is going to…"
"For those who do not know the Batho Pele Principles, here goes:
1. Consultation (you can tell us what you want from us)
2. Service Standards (Insist that our promises are kept)
3. Access (One and all should get their fair share)
"I promised to not get upset ....... but seriously? This response touched on some of our questions, but not straight to the point, where we know exactly what is what. The serious and most concerned questions we stated was not even…"
Getting organisations back to basics, filling the gaps in quality assurance in any training environment! Conducting internal and external evaluations of ETD Providers in terms of given criteria and/or quality assurance principles for a variety of purposes including but not limited to accreditation applications, development of accreditation processes, improvement of provision. Plan, prepare, conduct, evaluate, analyse, verify, interpret reports with regards to the Provider's quality assurance systems for learning provision and assessment. Report findings as well as make recommendations. ETQA Manager, dealing with quality assurance for an Accredited Provider. Register Assessors and Moderators for single unit standards, as well as skills programs, Learnerships and Qualifications. Qualified Facilitator, Assessor, Moderator and Verifier.
Congrats, it all finally came together! Sorry I have been so quiet, been hectic. Since our last contact I have relocated up to JHB from Durban and am now working for one of the training providers in establishing ETQA processes. Still haven't settled but getting there. Will get back into everything soon.
I think that the majority of the problem stems from focussing on Assessor and Moderator registrations and not looking at the higher levels of ETD Practitioner in the QA process. Originally there was a set of 4 unit standards under ETDP that covered Assessor, Moderator, Verifier and Evaluator. Since that time, the assessor and moderator unit standards have changed, the verifier unit standard was allowed to end and the evaluator unit standard stays as it was. To date, while Assessor and Moderator registrations try to reflect the requirements of the relevant unit standard, there seems to be no real initiative to apply similar registration criteria to the upper levels of ETD Practitioner.
I completed the Verifier programme while it was still valid in 2005, and the Evaluator programme back in 2007, using an actual exercise with a provider that was needing assisstance with achieving accreditation. I am well aware of the shortcomings of ETQA Practitioners in terms of these programmes, and it has given me some insight into what providers need in these processes. While it has taken some time, there is a market for these services and it is the one thing that I can be thankful to an ETQA for.
I dont believe you have made the wrong choice, as long as you believe that you can be successful. In terms of making systems work, it is clear that it is up to the participants, and not the ETQA's, to apply the correct procedures and methods. What you are doing is preparing yourself to do just this. Give me a shout if you need anything.
Hi Lynel - welcome to our skills-universe. Please add your photo and feel free to join the Gauteng group and as many other groups as you are interested in, and participate in discussions and of course, please invite your friends & colleagues to join. :)