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The main purpose hereof is to ensure that the SETA are aware of how the Company will conduct their business in order to obtain, retain and ensure that the Company provides a quality, learner driven, honest, reliable, responsible and accountable service.
In order to do this the Company must adhere to all policies and procedures as set out in the QMS and will further retain the services of an experienced ETDP consultant to assist them with the SETA accreditation process. The Company…Continue
The Service SETA invites suitable stakeholders to apply for Discretionary Grant Funding 2014/15. The Discretionary Grant Applications will open during the period 22 October 2014 to 21 November 2014.
The KZN Provincial Office will be having a briefing session for interested stakeholders on the 27th October 2014 .
Registration : 9:30 am
Programme : 10:00 am – 12:00 pm
Venue : Service SETA Training Room
Address : 73 Ramsay Avenue, Musgrave, Durban.
The main purpose is to identify, reduce and prevent undesirable incidents or outcomes by reviewing past incidents and implementing changes to prevent or reduce future incidents.
Areas to be analysed are:
The Company will endeavour to provide the highest level of service to its customers and ensure that the staff will be professional at all times by showing courtesy, accuracy, accountability, integrity, consideration and promptness in all their actions.
In order to ensure this the company must identify impediments and address them accordingly as well as provide training on customer service and general communication skills.…Continue