I am often asked to help deal with a troublesome employee where the ‘trouble’ has been going on for some time. But there is no record of any previous counselling or disciplinary action. Can anything be done?
In a small organisation, or where happy relationships between staff and managers are the norm, minor…Continue
I watched the first few hundred boats through the second weir of the iconic Dusi Canoe Marathon a couple of weeks back. It’s a good place to be — the paddlers are still fresh and full of energy for their three-day journey, and they are close enough together for one to see plenty of action as they shoot through the narrow channel.
Here are five valuable business…Continue
Most of us, searching for customers and trying to make a great first impression, pay a lot of attention to our ‘front of house’, whatever that might mean in our particular enterprise. It might mean spotless cutlery, bright uniforms, polished floors, or friendly greetings.
Managing people within the South African labour-legislation framework can become a nightmare of us versus them, management against the unions, the boss cajoling employees. It may be any or all of these, but that is not where it starts or where it has to…Continue