"Hi Carrie, thank you for joining our Articulate group. Feel free to contact me with any questions you may have about Articulate, LMS or eLearning in general.
I think it boils down to what you take into your working memory that differentiates between the two. Communication is a activity which may be passive or active, whereas learning harnesses a full range of cognitive processes that acess…"
The challenge with only have the two join is they might be exposed to practice and business processes that might not talk back to your contact centre or business. I cannot think of any public learnerships in the contact centre…"
Anyone know of a good resource for public Learnerships? We have a need to send only two employees on a Learnership (probably Contact Centre NQF 2 or 4), but the per head cost of a group that small is astronomical. It would greatly benefit the learners to have a larger group to interact with as well.Can anyone help with a resource for public Learnerships in the Cape?See More
Whilst I agree with Robert that learning happens when we communicate, I think in your circumstance and within your organisation the core is the strategy and management of the communication within the context of the organisation and is the…"
My Name is Priscilla Mannie and have just joined lately. I am very pleased to hear managers like yourself confidently confirm the need to develop skills. However,as I design and facilitate workshops within companies I am astonished to find…"
Thanks for this. Makes perfect sense, but is not quite what I was looking for. I think maybe I should elaborate a bit. Within my organisation, we have "Communication" initiatives and "Learning" initiatives. I find…"
Learning happens when we communicate, either verbally or non-verbally. when you read a book the author of the book communicates with you and learning begins, when you see somebody do something good or bad they communicate non-verbally and…"
My Name is Priscilla Mannie and have just joined lately. I am very pleased to hear managers like yourself confidently confirm the need to develop skills. However,as I design and facilitate workshops within companies I am astonished to find very few look into developing the self esteem of these workers.We need to have strong individuals who are purpose driven in this
critical time.I run a programme on Self Esteem called "Journey to Victory"and have many very "skilled"
individuals who know what to do but are so low in esteem and spirit that it all becomes a burden. I believe that this is the time for companies to invest in this avenue of training. The transference of actual skill becomes a reality and staff are more inclined to rise up and meet challenges.
Hi Carrie, welcome to our skills-universe and great that you've joined one of our groups. Thanks for adding the photo is makes such a difference when relating. You might like to join the Western Cape group - we'll use it for distributing info about regional activities - for example in events you'll find a Western Cape activity - the Business Women's forum meeting - a live debate on radio!