Coaching Training for Call Centre Supervisors

Replies to This Discussion

Permalink Reply by Lize Moldenhauer on January 12, 2010 at 7:18am

Dear Lynette. We offer Coaching as a Leadership Tool for Contact Centre Team Leaders, Supervisors and Managers and have done so for a number of years. Our programme is accrediteed to the National Certificate in Contact Centre Operations and we do customise it to the client specific needs. The programme is conducted by facilitators with years of ETDP and Coantcat Centre experinece and I am prepared to provide you with client references. Please e-mail me if you would like to disuss our solution on lizem@omnihplearning.com. Regards Lize Moldenhauer

▶ Reply to This

Permalink Reply by Marisa Robinson on January 14, 2010 at 6:53am

Hi Lynette
We are hosting a public training programme for "Coaching Skills" in Cape Town on 18-19 February. The programme is accredited with the ETDP SETA. We also offer the programme as an in-house option. Please contact me on mmgr@zsd.co.za / 084 294 9117 to discuss your training needs.

Kind regards, Marisa Robinson @ Outsourced Training Solutions

▶ Reply to This

Permalink Reply by Gill Cromhout on February 25, 2010 at 3:52pm

Dear Lynette

We offer Coaching for Improved Performance US 10347 (NQF Level 4) (10 Credits).

I have attached our business profile and the a course overview for your reference.

I would be thrilled to give you client testimonials should you require this.

Kind regards
Gill Cromhout

Attachments:

• Coaching for improved performance.pdf, 271 KB
• BG Business Profile.pdf, 1.5 MB

▶ Reply to This

▶ Reply to This