Focus Group for Doctoral Research on Challenges experienced by Private Providers in terms of the quality assurance regime in South Africa


Home Looking For… Seeking Accreditation or Training material Focus Group for Doctoral Research on Challenges experienced by Private Providers in terms of the quality assurance regime in South Africa

This topic contains 47 replies, has 30 voices, and was last updated by Profile photo of Skills Universe Skills Universe 3 months, 1 week ago.

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  • #6109

    Dear Forum members

    As part of my doctoral studies, I would like to create a focus group of members of this forum to explore some of the challenges surrounding quality assurance and accreditation of private providers.

    This means you can participate online in your own time so that we would not have to meet at a specific time or place.

    The way it will work is that I will post questions once a week for about 12 weeks in order to start the discussion on a  specific point. Participants would be free to comment or not, as they see fit. 

    In reporting on the discussion, all the ethical norms will be observed, such as anonymity and confidentiality.

    If you would like to participate in this focus group, please reply to this post.

    Many thanks

    Jacqui

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  • #6152
    Profile photo of Kevan Wright
    Kevan Wright
    Member

    Hi Jacqui – I would like to participate.

    Regards

    Kevan Wright

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  • #6151
    Profile photo of Jennifer Williams
    Jennifer Williams
    Participant

    Hi Jacqui I am willing to participate.  Regards Jenni

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  • #6150
    Profile photo of Bernard Botha
    Bernard Botha
    Participant

    Jacqui,

    Bernard Botha.  I would like to join your group, have been involved with private providers for quite some time and know most of the pitfalls and frustrations.

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  • #6149

    Morning

    Will help with pleasure! Regards Gizelle

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  • #6148
    Profile photo of Cecile Dick
    Cecile Dick
    Member

    Hi Jacqui,

    Would participate with pleasure.

    Regards

    Cecile Dick

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  • #6147
    Profile photo of Jonathon Wigley
    Jonathon Wigley
    Participant

    Hi – I am keen to join, brief background is that I drove the accreditation of WESSA, an environmental NGO as an accredited provider, developed the education and training QMS and an currently using open-source software to develop an online QMS…

    kind regards

    Jonathon

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  • #6146

    Hallo Jacqui

    I am willing to participate

    Kind Regards

    Lizette Kotze

     

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  • #6145
    Profile photo of Petra Penninkhoff
    Petra Penninkhoff
    Participant

    Hi Jacqui. I am happy to participate. Not that I have a lot of experience as yeyt with quality assurance and accredation as yet. apart from what I have been reading up on, but I have some ideas based on quality assurance throygh a long carreer of developing and facilitating short training workshops in a range of ACP countries

     

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  • #6144

    As someone wanting to move away from what I have been actively working at for years to do something that is of interest and for which I have talent, training and ability my “outsider” comments may be useful so count me in if you want that perspective.

    Erik

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  • #6143

    Hello Jaqui, I would love to participate. Cath Dalton

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  • #6142
    Profile photo of Christa Viljoen
    Christa Viljoen
    Participant

    Hi Jacqui,
    I would like to participate.

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  • #6141
    Profile photo of Des Squire
    Des Squire
    Participant

    Count me in jacqui

    Des Squire

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  • #6140

    Hi Jacqui

    I would like to participate in this focus group.

    Ronald

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  • #6139

    Hi Jacqui. I will participate.

    Regards

    Len Haasbroek

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  • #6138

    Thanks, everyone, for your wonderful response. So far 14 people have indicated their willingness to participate. That is quite a nice size for a focus group. But there may be a a few more over the next couple of days.

    I would like to start off by getting a feel for the composition of the group. So perhaps you could post a few lines stating whether you are an accredited or an unaccredited provider, assessor, moderator, verifier, facilitator, freelance trainer, etc. Also say which ETQA’s you relate to, are accredited by or registered with – e.g which SETA, DHET, UMALUSI,  QCTO.

    For future discussions I will post separate questions as new discussions calling them Focus Group Question 1 etc, so you’ll know when you get the automatic email from this website that you should participate although you may elect not to at any time. There will be ten questions in all. I will probably post them on Fridays for the next ten weeks. You should feel free to respond to other participants’ posts  as well so that it becomes a conversation about the issue much like a face-to-face discussion would take place.

    If you have any queries please feel free to email me on jaybee@telkomsa.net 

    Kind regards

    Jacqui

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  • #6137

    Happy to help Jacqui. Juliet Gillies

     

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  • #6136
    Profile photo of Jonathon Wigley
    Jonathon Wigley
    Participant

    WESSA is an accredited provider with our line SETA being ETDP SETA but we have also established MOUs/extension of scope with Agri-SETA, CATHSSETA and LGSETA. I am WESSA’s Programme Development Manager i.e. responsible for writing of accredited materials, setting up a new online QMS that all WESSA staff have access to across the country, internal staff development and training to build our capacity to offer accredited training as well as managing a number of projects involving accredited training delivery and development of new offerings…

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  • #19487
    Profile photo of Skills Universe
    Skills Universe
    Keymaster

    Dear Jacqui

     

    Please count me in.

     

    Regards

    Athalia

     

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  • #37286
    Profile photo of Skills Universe
    Skills Universe
    Keymaster

    Dear Jacqui

     

    Please count me in.

     

    Regards

    Athalia

     

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  • #43174
    Profile photo of Skills Universe
    Skills Universe
    Keymaster

    Dear Jacqui

     

    Please count me in.

     

    Regards

    Athalia

     

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  • #44215
    Profile photo of Skills Universe
    Skills Universe
    Keymaster

    Dear Jacqui

     

    Please count me in.

     

    Regards

    Athalia

     

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  • #6135
    Profile photo of Skills Universe
    Skills Universe
    Keymaster

    Dear Jacqui

     

    Please count me in.

     

    Regards

    Athalia

     

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  • #6134
    Profile photo of Desiree Lang
    Desiree Lang
    Member

    Hi Jacqui,

    I would love to be a part of this Focus Group.

    We are an accredited female owned training provider for 5 years – total years in skills development 8 years – 30 years of work experience in different sectors doing various functions…I am a registered constituent Assessor and Moderator. We have experienced several site visits from verifiers for both accreditation as a provider and for the verification of learner achievements.

    We have successfully completed learners on full qualifications and skills programmes, which means we have experienced all the various processes of the ETQA…

     

    Thank you for this opportunity.

    Kind Regards

    Desiree

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  • #6133
    Profile photo of Charles Dey
    Charles Dey
    Participant

    Hi Jacqui,

    I am more than happy to participate.

    All the best,

    Charles Dey

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  • #6132

    Hi everyone. I posted Focus Group Question1 but have not had any responses! 

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  • #6131
    Profile photo of Bernard Botha
    Bernard Botha
    Participant

    Where did you post the question?  I did not see any question.

     

    Bernard Botha

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  • #6130
    Profile photo of Nigel Shipston
    Nigel Shipston
    Participant

    Hi Jacqui,

    Me too please.

    Nigel.

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  • #6129

    OK Guys. It appears that my discussion question is in cyberspace somewhere so I am starting again. 

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  • #6128
    Profile photo of Charles Dey
    Charles Dey
    Participant

    Hi Jacqui,

    I have the NC Ocupationally Directed ETD (SAQA ID 50333) and am working towards the Diploma. I am registered with the Transport SETA as an Assessor and Moderator. I have run my own (e learning) training company focused on International Supply Chain Management and Logistics (which is the area in which my subject matter expertise lies). I am presently employed as a Consultant to a major International company operating in this field.

    Trust this suffices,

    All the best,

    Charles Dey 

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  • #6127
    Profile photo of Shannon Nell
    Shannon Nell
    Member

    Dear Jacqui

    If it is not too late – I would also like to participate

    Regards

    Shannon

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  • #6126

    You are welcome, Shannon. The more the merrier! Thanks for your interest.

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  • #6125
    Profile photo of Thoko Gqiba
    Thoko Gqiba
    Member

    Hi Jacqui

    I would like to participate in the focus group. I’m a service provider accreditated for Assessor and Moderator courses with the ETDP Seta. I have done extensive work within the Department of Education. Currently working within FET’s and High schools on youth development projects.

     

    Regards

     

    Thoko

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  • #6124

    Hi Thoko Would a course in effective speaking be of interest to you?

    Jennifer Harris 082 920 5564

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  • #6123

    Hi Jacqui

    Iam afreelance trainer and facilitator in soft skills development. I am an unaccredited provider but registered as an assessor and moderator. If I can be useful to you, I am happy to join you

    Thanks

    Jennifer Harris

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  • #6122

    Again it seems my focus group question for this week is nowhere to be found. I am not sure what the problem is. So here goes:
    There have been many comments in recent weeks on the negative issues with regard to ETQAs. My list includes: 

    • Poor management or lack of leadership
    • Poor or inadequate systems in place
    • Onerous QA requirements
    • Inappropriate staffing
    • Long turnaround times
    • Inconsistent interpretation of QA requirements by staff
    • Many reiterations and resubmissions of information
    • Corruption

    Agree? Disagree? Is this tarring everyone with the same brush? Are there pockets of excellence somewhere? Anywhere? 

     

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  • #6121
    Profile photo of Joe Samuels
    Joe Samuels
    Member

    Dear Jacqui

    I don’t want to be part of your focus group, however, it would be useful for your doctoral work to deal with the change in the quality assurance landscape and thus the questions that you are posing. Quality Assurance since the introduction of the NQF Act of 2008 implementation date 1 June 2009 has moved quality assurance to three quality councils – the council on higher education (CHE) for higher education; quality council for trades and occupations (QCTO) for trades and occupations and quality council for general and further education and training (Umalusi) for general and further education. According to this legislation ETQAs don’t exist anymore. What has happened is that in the skills development environment the QCTO asked SAQA to continue to accredited SETAs to perform the quality assurance function until 30 September 2012. The QCTO will after this date (from 1 October 2012) delegate the quality assurance function to SETAs themselves. This information might not make a difference to the questions that you ask but it has implications from a governance and responsibility for quality assurance. A second point that you might want to take into account is that only providers accredited for qualifications registered on the higher education sub-framework and general and further qualifications framework need registration with the Department of Higher Education while those qualifications registered on the occupational qualifications framework only need to be accredited with the QCTO or the body delegated to perform the quality assurance function.

    Everything of the best with your doctoral studies and with your focus group!

    Joe Samuels 

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  • #6120

    Dear Joe

    Thank you for this. I am aware of the changes taking place which is making the research something of a vexed question because everything is so fluid. Part of the challenge for providers is these changes, in my view. So the thesis is quite exploratory and will kind of shape itself as it proceeds – if that makes sense. Regrettably, thus far I haven’t had much response from those who said they would participate in the focus group! 

    Kind regards

    Jacqui

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  • #6119

    Hi Jacqui, am interested to participate as am still struggling with my accreditation and hope to learn from the activity. Regards Japhta Monaisa

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  • #6118
    Profile photo of Ashwell Glasson
    Ashwell Glasson
    Participant

    Dear Jacqui,

    I would definitely like to participate, this is a facinatingly as well as frustratingly priority topic for many organisations and individuals.

    My best, Ashwell

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  • #6117
    Profile photo of sylvia hammond
    sylvia hammond
    Keymaster

    Jackie – following up on progress – please confirm if you receive this message – thanks

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  • #6116

    Received, thanks.

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  • #6115
    Profile photo of Lynel Farrell
    Lynel Farrell
    Participant

    Hi Jacqui, I think I am a bit late?  But you can count me in as well!!

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  • #6114

    HI Lynel, Not too late. I have created a separate group for this though so please become a member of that group. 

    http://www.skills-universe.com/groups/group/listFeatured?xg_source=msg_feat_group

    Regards

    Jacqui

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  • #6113
    Profile photo of sylvia hammond
    sylvia hammond
    Keymaster

    Hi Lynel,

    Please join Jacqui’s group to answer her first question.

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  • #6112

    Hi Jacqui

    I have not visited Skills Universe pages for some time now. I would like to participate in the discussion. My email address: africatechno@gmail.com.

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  • #6111
    Profile photo of Zalia Frosler
    Zalia Frosler
    Participant

    Hi Jacqui
    on board

    Zalia

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  • #6110

    Zalia, thanks. Please send me your email address so that I can invite you to the closed focus group

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One thought on “Focus Group for Doctoral Research on Challenges experienced by Private Providers in terms of the quality assurance regime in South Africa

  • Profile photo of sylvia hammond
    sylvia hammond

    Hi Zerelde, we’re happy for the skills-universe to be used for a survey.  Jacqui as it’s part of your research, maybe you’d like to do that.  Zerelde in preparation for a meeting with the chairperson, I would suggest that you download the Promotion of Administrative Justice Act. 

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