I am returning to Cape Town after spending 10 years abroad working as a National Training and Development Manager, 6 of which have been in London. For this reason I was wondering if anyone could assist me with the whole process of becoming accredited in Cape Town & who is particularly familiar with customer service. I understand that there are members within the Skills-Universe that deal with this request as part of a service.
I am also looking for Customer Service training material that aligned with the unit standards and if you could indicate which unit standards these would be.
Your advice and feedback would be much appreciated.
Welcome back in SA. Certainly, we can help with both areas as indicated. I suggest we get together as soon as you are ready to start the processes. My mail address: email@example.com.