Skills-Universe

This is a topic much debated on I am sure, but I would like to know what we can do about bad resellers of material, individuals who sell material that is not there own, but pass it off as there development to companies who don't realise what they are purchasing until they have a verification visit.

There are some very good resellers and developers out there, who excel in the best and who have no problems with remedial work.

But sadly, there are a few individuals and companies out there that do this and get away with it, as it is hard to recover money from them once they have it in there bank. The saying "once bitten, twice shy" comes to mind. These individuals, refuse to remediate or except responsibility for what they have sold.

But what of those who are assessors or moderators or who own companies, is there no way that we can get them blacklisted from the Seta.

My reason for this discussion, is that I have a client that recently bought material from a lady who stated it was her own, yet it is in PDF format with both the Service Seta and Agri Seta logo's on, definitely not developed by her and she is unwilling to sort the issue out. This bears to both unethical and fraud I am sure.

Some thoughts and help as to what we can do would be great.

Tags: development, material, training

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I actually covered my face with my hands when I read this and shook my head. When I market, I make sure that in my letter detailing the material that I am a broker for the material and that it is not my own. I have now also come to the point of developing only with an payment of 60% up front, pushed my own prices up a bit too "just in case"!! 

I debated this a while ago in a blog here called "Client Payment Ethics". Its a mixed bag and a close knit community of developers who also have some they would never work with again, and others who are walking a long path together. What is good to make sure is:

  • Ask for CV's of developers
  • Verify References
  • Ask for samples

I seem to recall that someone else mentioned the Do's and Don'ts of buying material - cannot seem to find who it was now. I think that going the route of the SETA's might be an idea, I really do not have any idea how this can be dealt with.   And frankly prefer lying low... it feel safer. 

Hi Samantha

Ok obviously the work is not her own. But there are SETA's who do provide the fundamental learning programmes and these can be used. However, if the material developer is going to be using the theoretical component of the programme, and has designed their own assessments - summatives, and other documents that are required, then there is no problem. The only problem here is that the person is claiming it is her own - which it is not. You need to identify which documents she herself as developed and which actually originate from the SETA.

 

Hi Maria,

sadly I was not around when the client bought it, this material is not readily available from the Seta Website and was specifically designed by them in 2007 for a special project and given to certain companies to run the program.

I know that there are wonderful developers out there, who I do deal with, but its how we deal with the bad ones that I want to find out.

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